You’re here because your brand lacks impact.
That’s not a criticism. It’s an observation.
A brand identity that doesn’t have some form of impact is the worst kind of brand. It can’t connect, it won’t inspire, and even worse, it’s forgettable.
These are all things you don’t want for your business.
You want a brand with impact, like a hammer striking an anvil. The clear, reverberating ring that occurs when metal strikes metal. Something unmistakable that cuts through any noise.
If that’s why you’re here, let’s look at how to refine your core brand identity for maximum impact.
What is Brand Identity, again?
There’s a lot of jargon in the branding world, so let’s ensure we’re clear on the term from the off. Brand identity is the unique characteristics of your brand. It’s the sum of everything unique about your brand, from your purpose and values to the logos, colour palette and other visual elements.
A strong brand identity is more than visuals. In fact, a well-aligned identity becomes the core for the brand’s strategic choices, making it vital for small businesses. A strong brand identity acts as leverage for a small business. It shows why you should be chosen above your competitors, letting you build trust faster and attract clients who align with what you offer.
Refining your brand is much like forging steel: it requires pressure, heat, and a skilled hand. And these elements don’t always come naturally to small business owners. A skilled brand expert helps forge your brand, turning it from a confusing mess of conflicting ideas into a honed asset that works for your business.
Understanding Core Brand Identity
When refining your brand for maximum impact, understanding what you’re working with is key. That’s why it’s important to understand the elements of a brand identity. Here’s a brief list of the things that make up your core identity
- Purpose – Why your brand exists BEYOND profit. This is your driving force
- Vision – What your brand is trying to achieve. Your north star, keeping you aligned
- Mission – A concise and actionable statement, showing your purpose, what you do and who for.
- Values – How are you different? How do you act?
- Tone & Character – The way your message and identity come across. Is it fun or serious? Mature or youthful?
- Story – The journey. A narrative connecting your identity to your audience. The story aims to create an emotional bridge.
- Name – Self explanatory, but an often overlooked part of the brand identity!
- Visual Elements – Everything you USUALLY think of when people say ‘brand’! Colours, logos, layouts, typography and anything visual go here!
Every element above (and more) shapes customer perception. And that perception is where you’re aiming to have the most impact. Your customers don’t just see products or services, but they notice the signals you send them. Whether you intend to or not. Every part of your identity shapes how your brand is perceived.
And your job when refining your brand for maximum impact is to make that perception as positive as possible.
Assessing Your Current Brand Identity
When refining your brand, the first stage is to look at what you have. A blacksmith who only uses poor iron will never get the best results. Equally, you need to ensure you know what you’re working with.
Step one is to audit your brand. Analyse what branding elements you currently have, what you’re missing and what needs improvement. Most importantly, all your assets must be telling the same story. You’re leaving room for misunderstanding if it isn’t.
Everything is fair game here, as your audience will subconsciously judge every part of your brand!
It’s also important to gather customer feedback at this point. Changes to your identity will affect them too, so understanding what they like and expect is crucial. Asking your audience about your brand often reveals a gap between intent and perception. For maximum impact, it’s your job to bridge this gap.
Be sure to cast an eye on your competitors, too! Understanding your competition shows where you blend in and where you have room to stand out.
This is also a great opportunity to evaluate your strengths and weaknesses. The goal isn’t to reinvent for the sake of it, but to understand what to preserve and refine.
Steps for Refining Your Brand Identity
It is natural for brands to evolve. So when it’s time for yours to change, doing it right will save you from needing further major overhauls too soon.
Step 1 – Define or revisit the core of your brand identity
This step is vital, but also the most often missed. The core aspects of the identity – purpose, vision, mission, values and tone – are what make it truly unique. Yet most business owners glaze over this part, doing little or no work on it.
As your business grows, your identity will drift. Clarifying your core identity provides you with a defined direction and the drive to keep it going. This will help you survive the bad times and thrive in the good times. It’s so important that I’ve developed a free guidebook to help you define yours better.
Step 2 – Develop a clear and compelling USP
Understanding what makes you different helps you show your value to potential clients. This is crucial when it comes to selling, as it stops you from engaging in a race to the bottom where price is the only factor.
A great USP is specific and customer-focused, communicating the benefits that ONLY your brand can deliver.
Your brand core will help with this. Knowing who you are lets you see what you do better than anyone else.
Step 3 – Design or update visual elements
Often called ‘the fun bit’, it’s important not to jump the gun and start here! Your brand core will guide this process, so make sure that’s in place first.
The design process can vary depending on the assets you require, but you should be aware of a few pieces of general advice. Your logo should be simple, scalable and symbolic. I’ve written before about why your logo doesn’t need to show what you do, but it should clearly identify you. It’s what people remember and how you stand out.
Colour psychology has a huge influence over your audience, so don’t choose colours JUST because YOU like them. Understand what people feel when they see them, and you’ll forge better connections.
Finally, ensure consistency everywhere; not just in your visuals, but also in your voice and messaging. Everything should feel like a unified experience.
The Role of a Brand Expert when Refining your Brand
Now, if this sounds like a lot, that’s because it is. However, a brand expert can make it significantly easier. The best brand experts act as guides, showing you paths you’ve missed and helping you avoid problem spots and running in circles.
Brand experts understand concepts that go beyond aesthetics, creating brands with depth. A good brand expert will provide invaluable insights into market trends and customer psychology, giving your brand the best chance of leaving a mark.
It’s also helpful to have an objective perspective on your branding. We’re often too close to our own creations to see potential flaws. Having an objective voice helps strengthen the identity by testing it with a different perspective.
The brand refinement process also benefits from pattern recognition. Brand experts have a sixth sense for seeing what works and what doesn’t, built from years of experience and practice. This is something most business owners can’t do easily.
An expert’s job is to help guide and support the process. We uncover misalignments quickly and spot opportunities you may be too close to notice. A great brand expert works collaboratively, guiding you to the answers and providing courage and confidence in your brand.
Conclusion – Refining your brand identity for maximum impact
Brand identity is not static. You can’t have impact without momentum! Identities evolve and change over time, and the key is to be confident in what yours is. As soon as you lose sight of what you’re trying to achieve and how you’re different, you begin to lose impact.
Refinements strengthen your story and ensure your brand grows with intention. A mis-handled or misaligned brand can’t have the same impact as one being used well. So ensure yours stays relevant and honest. You’re always better with a weapon you’re familiar with.
Professional support is one of the best investments you can make. Brand experts know how to use branding effectively and can see what you can’t. Use their expertise, and your brand will be a force to be reckoned with.
If you want a brand identity with maximum impact, revisit your values, clarify your story and ensure every element aligns with who you truly are.
An honest brand has more impact than a hundred copy-cats any day of the week.
If you want to find your brand’s core, but don’t know where to start, download my free guide ‘The Brand Adventurer’s Guidebook‘. It’s packed with prompts to help you understand the core of your brand and use it to stand out.